B2B operations

One operational system for every dealer, order and approval

Manage dealer orders, pricing and approvals through a shared workflow. Fika develops B2B systems for your partner network, connecting central operations with the businesses you serve.

Discuss your dealer operation

A short description of your need is enough to start. No technical specification required.

01 — DIRECT ANSWER

What is a B2B dealer management system?

A B2B dealer management system gives authorized business partners a controlled operational environment for orders, account information, pricing, approvals and documents. It connects the partner network with internal sales, inventory and finance processes.

02

When this is the right fit

  • Dealers use calls, email and spreadsheets for routine orders and account questions.
  • Pricing, discounts or product access differ by partner and require control.
  • Sales teams repeat manual order entry, approval and status communication.
  • Partner activity must connect with ERP, inventory or financial data.
03

Solutions for your dealer network and order operation

  • Give dealers access to authorized products, prices and account information.
  • Manage orders, quotations, approvals and documents in one workflow.
  • Set partner-specific pricing and product access around your commercial rules.
  • Connect ordering with ERP, inventory and finance systems.
Discuss your dealer operation

What can B2B dealer software offer your team and partners?

Fika scopes B2B dealer software so the partner placing an order and the central team managing it can work from the same process. The aim is less routine information handling and more consistent application of commercial rules.

  • Easier follow-up for dealers: access to authorized products, prices and order status can reduce routine calls and emails.
  • A more orderly central workflow: requests collected with consistent information target less clarification and repeated data entry.
  • More focus for sales teams: reducing routine price and order-status enquiries can release time for customer relationships.

How does ERP-integrated B2B dealer ordering work?

A dealer signs in to see authorized products, applicable prices and permitted stock information. An order passes account-limit, discount and approval checks before transfer to ERP. The accepted ERP order number and current status are then returned to the dealer.

Fika designs the exceptions as well as the successful transaction: changed prices, insufficient stock, interrupted connections and repeated submissions need explicit recovery rules. Integration scope depends on the ERP version, license and supported interface.

What should a B2B or B4B software brief include?

Share the dealer and distributor structure, price lists, approval rights, stock sources and ERP environment. Multi-tier networks also need rules governing which organization can see each data set. Fika scopes the closed partner operation around these commercial rules.

  • Dealer, user, company and warehouse structure
  • Order, partial shipment, cancellation and return approval flows
  • Pricing, credit-limit and data-update rules
04 — WORKING WITH FIKA

From your business need to a clear project scope

Describe your work in your own terms. Fika’s project manager connects your business needs with the software team, helping clarify priorities and development requirements.

01

Discover the operation

Map users, workflows, exceptions, data sources and measurable business goals.

02

Define the architecture

Turn the operating model into a clear, modular and integration-ready system plan.

03

Build with real users

Release working modules early, validate them in context and improve with evidence.

05 — FAQ

Common questions

Can each dealer have different prices and permissions?

Yes. Pricing, product visibility, limits, approval rules and user permissions can be defined according to the partner relationship.

Can orders flow into an existing ERP?

Yes, when the ERP provides a suitable integration method. Validation, stock, account and status rules are defined before transactions are automated.

Can the system support more than one company or region?

A multi-company and multi-region structure can be designed when legal entities, currencies, languages and operational rules are defined during architecture work.

Tell us about your partner network and ordering process. Let’s assess the scope of your B2B or B4B system.

Discuss your dealer operation